Road Show Endorsements

“After attending IHA’s 3-day Advanced Writing Workshop, I returned to work with new strategies that I instantly put into practice. Jann and Janet are a dynamic duo with fantastic chemistry and a wealth of knowledge in the field.
Their areas of expertise complement one another and offer a unique perspective unobtainable from other trainings or workshops. Their passion for health literacy is truly inspiring! The workshop was always engaging and I was eager to return each day. For all those working in the writing or design of health literate materials, this is a workshop sure to not be missed.”

Alli Knaus
Patient Education Development Assistant
Office of Patient Experience
UC Health.org
“This workshop far exceeded my expectations! I can’t thank Jann and Janet enough for their support and wisdom. They were so engaging and so committed to helping us be the best in this field. They shared their decades of experiences and showed us real-life solutions to elevate our skills and to address the barriers that we face in the field of health literacy.
The workshop provided hands-on experience that allowed me to learn and advance my skills in a way that directly impacted my work afterwards. The small group setting was amazing, allowing each person to get one-on-one attention. The personal connections forged have lasted beyond the session, which serves as an invaluable asset.”
Hannah M. Herrington, MPH, CPH, CHES
Senior Patient Communications Manager
American Gastroenterological Association
“The IHA 3-day writing workshop was inspirational, informative, enriching and validating. Janet and Jann were very passionate and knowledgeable about the writing tools they shared so we can continue to help our patients and families understand how to manage their conditions. What a great pair, with two different perspectives, to learn from.”
Ms. Wayne Neal, RN
Patient/Family Education Manager
Children’s National Medical Center
Washington, DC
“I highly recommend this excellent training for anyone looking to take plain language writing and design to the next level.
I learned so much in three full days. Jann and Janet were wonderful, engaging instructors who gave our group insights and trade secrets not found in books or guides. Discussion was lively. Our group shared approaches as we worked through the many hands-on exercises.
The ample practice gave us plenty of time for successful skill-building. I immediately took the learnings back to my job as I help our staff write effective plain language materials for our patients.”
Kelsey Grabeel, MSIS, AHIP
Assistant Director of the Health Information Center
Assistant Professor
Health Information Center, Preston Medical Library
Knoxville, TN