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If you are new to Health Literacy and would like the nutshell version of where to start, look at this short packet of information first.
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AMA Health Literacy Video – Short Version
Four-minute video of patients describing how low health literacy affects their health care.
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Surgeon General’s Perspectives: Improving Health By Improving Health Literacy
One-page public health report from Regina M. Benjamin, 2010.
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Quick Guide to Health Literacy
U.S. Dept. of Health and Human Services, Office of Disease Prevention and Health Promotion (Quickguide.pdf)
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Health Literacy Starter Kit: Basic Information and Resources for the Newcomer
Power Point presentation from the 2013 Health Literacy Wisconsin Summit. Includes definitions, statistics, current trends and resources.
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Get CE credits with these comprehensive online courses for health care providers, hospital or clinic administrators or public health professionals.
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Effective Communication Tools for Healthcare Professionals
(Formerly “Unified Health Communication 101”)
From the U.S. Department of Health and Human Services, Health Resources and Services Administration (HRSA). Online course for health care professionals.
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Health Literacy Distance Education Program
From the Ohio State University AHEC Clear Communication Program. Seven online modules for health care professionals.
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Health Literacy for Public Health Professionals
From the Centers for Disease Control (CDC). Brief online overview of health literacy for public health professionals.Health Literacy & Public Health: Introduction
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Health Literacy & Public Health: Introduction
From the New York New Jersey Public Health Training Center. The first of two trainings, this part introduces health literacy as it relates to public health.
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Health Literacy & Public Health: Strategies for Addressing Low Health Literacy
From the New York New Jersey Public Health Training Center. This second part in the series describes strategies for crafting health literate public health messages.
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A Physician’s Practical Guide to Culturally Competent Care
From the U.S. Dept. of Health and Human Services Office of Minority Health. Online training course for physicians and other health care professionals.
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[toggle_content title=”Training Tools”]
Make your practice, hospital or clinic more health literate by using these practical guides and toolkits.
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Always Use Teach-back! Training Toolkit
This toolkit combines health literacy principles of plain language and using teach-back to confirm understanding, with behavior change principles of coaching to new habits and adapting systems to promote consistent use of key practices.
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Health Literacy Universal Precautions Toolkit
From the Agency for Healthcare Research and Quality (AHRQ). Tools to assess and improve health literate practices in primary care.
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Ten Attributes of Health Literate Health Care Organizations
From the Institute of Medicine. Describes ten ways for health care organizations to improve people’s ability to navigate, understand and use health information and services.
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National Action Plan to Improve Health Literacy
From the U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion. Describes seven multi-sector goals for improving health literacy and strategies for achieving them.
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Making Health Literacy Real: The Beginnings of My Organization’s Plan for Action
Developed with the National Action Plan to Improve health Literacy. Template for creating your organization’s own action plan.
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Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care: A Roadmap for Hospitals
From the Joint Commission. Detailed recommendations for effective communication, cultural competence, and patient- and family-centered care.
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The Calgary Charter on Health Literacy: Rationale and Core Principles for the Development of Health Literacy Curricula
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Institute of Medicine (IOM) Health Literacy Roundtable Workshop Reports
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American Medical Association (AMA) Health Literacy Kit
This kit was last updated in 2007. But it includes a video of patient experiences, which is still a useful tool for health literacy trainings.
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Wisconsisn Literacy/Anthem Blue Cross and Blue Shield Health Literacy Toolkit
Good Beginner’s Overview of Health Literacy and how to address it.
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AHRQ Informed Consent and Authorization Toolkit for Minimal Risk Research
From the Agency for Healthcare Research and Quality (AHRQ). Toolkit for improving the process of getting informed consent and HIPAA authorization.
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Train staff and find resources to connect better with the diverse populations you serve.
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EthnoMED
From the University of Washington Health Sciences Library and Harborview Medical Center.
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DiversityRx
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Cultural Insights: Communicating with Hispanics/Latinos
From the Centers for Disease Control and Prevention.
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Think Cultural Health
From the Dept. of Health and Human Services Office of Minority Health.
Links to the National Standards for Culturally and Linguistically Appropriate Services in Health Care (CLAS Standards).
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Plain Language Resources